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Author Topic: Cancellation Help  (Read 896 times)

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Cancellation Help
« on: November 14, 2009, 06:48:18 PM »

Um... I'm not sure if I'm supposed to post here about things like this but I don't see any other option since there is no contact info on the main site.

I'm having a little problem with conflicting schedules. I thought I would be able to attend Fanime this year but it clashes with my trip to East Asia. Stupidly, I registered and paid without double checking the date. I was wondering if its possible to cancel have a refund?

I'm very sorry and sad about this since I was super excited to go to Fanime this year...


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Re: Cancellation Help
« Reply #1 on: November 14, 2009, 07:40:10 PM »

Unfortunately, we do not offer refunds. That is stated multiple times @ purchase. What we sell is a membership that is issued to you and only you and not a ticket or admission to the con. As such, we can't cancel it.

If you have any more questions, feel free to e-mail us at registrationATfanimeDOTcom
Eric Wu
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