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Author Topic: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]  (Read 50166 times)

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SOawesomeness

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/14/2014]
« Reply #160 on: May 18, 2014, 11:01:54 PM »

Apologize if I missed this, but is it too late to change group leaders? Another member of my group is going to make it down to SJ before I will, and with now knowing that we can pick up at either location, I'd assume he can get through the Fanime line starting at 3 before my planned 6 PM arrival for Clockwork's line. Thanks!
You will be able to, up to... let's say like Tuesday at the latest but note that the later you request it, the less and less likely we will be able to fulfill your request as we will be moving on-site and be preparing for that.

GET YOUR REQUESTS IN, PEOPLE!
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Ellie S.
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SOawesomeness

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #161 on: May 20, 2014, 12:01:14 AM »

Hi all,

We've updated some information on the FAQ:

You may now purchase single-day memberships and other badge types slightly earlier than before:

Full Weekend: until May 24th, 6 pm
Friday: only May 23rd, 12:01 am - 6 pm
Saturday: May 23rd, 8:30 pm - May 24th, 6 pm
Sunday: May 24th, 8:30 pm - May 25th, 6 pm
Monday: May 25th, 8:30 pm - May 26th, 11 am
Half Weekend (Sunday and Monday):  May 24th, 8:30 pm - May 25th, 6 pm

Note that these hours are when Registration closes for the day. If for some reason Reg is still open and you purchase a single day membership (for example) for Saturday but you come on Friday, we will turn you away. If you purchase a Friday only membership at (for example) 5:59pm and somehow get delayed and do not come to pick up your badge the same day after 7pm when we close, we will turn you away. We will, however, give you the option to come back the next day and upgrade your Friday membership to a Saturday one if you are willing to pay the difference. Our policy still is that we do not offer refunds or transfers of membership regardless of if the badge is redeemed or not.

Thanks all!
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Ellie S.
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SOawesomeness

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #162 on: May 20, 2014, 11:04:17 PM »

Hi all,

We have made another change to the FAQ:

Clockwork Alchemy Registration Hours
Thursday: 5pm – 8pm
Friday: 8am – 8pm
Saturday: 8am – 8pm
Sunday: 8am – 8pm
Monday: 8am – 12pm

Thanks!
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Ellie S.
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Printsheep

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #163 on: May 21, 2014, 03:30:13 PM »

Hi, I wanted some clarification about buying badges on site.

I want to buy a Friday only badge...so it's possible to buy a Friday badge from 12:01am until 6pm that day?

Also, if I want to attend on Sunday and I already have a Friday only badge, can I use the Special Registration line to upgrade?
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kookiekween99

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #164 on: May 21, 2014, 03:35:18 PM »

Hi, I wanted some clarification about buying badges on site.

I want to buy a Friday only badge...so it's possible to buy a Friday badge from 12:01am until 6pm that day?

Also, if I want to attend on Sunday and I already have a Friday only badge, can I use the Special Registration line to upgrade?

If you're planning to attend both Friday and Sunday, it's cheaper to buy a weekend badge than it it to individually buy Friday and Sunday badges.

As for the other questions, I'll let the Reg Goddess get those.
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Printsheep

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #165 on: May 21, 2014, 03:37:33 PM »

Hi, I wanted some clarification about buying badges on site.

I want to buy a Friday only badge...so it's possible to buy a Friday badge from 12:01am until 6pm that day?

Also, if I want to attend on Sunday and I already have a Friday only badge, can I use the Special Registration line to upgrade?

If you're planning to attend both Friday and Sunday, it's cheaper to buy a weekend badge than it it to individually buy Friday and Sunday badges.

As for the other questions, I'll let the Reg Goddess get those.
I'm actually going to be volunteering, so it will be better for me to volunteer ten hours than volunteer 20 hours to compensate for a full weekend badge. Thank you, though!
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koella

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #166 on: May 22, 2014, 12:47:19 PM »

Hi, I'm thinking of picking up my pre-reg badge today and I wanted to know if I happen to still be in line by the time badge pick up is supposed to be over, will I be turned away? Or will they cut off the line at that point but still let the people who are already in line pick up their badges?
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Admiral Donuts

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #167 on: May 22, 2014, 01:17:47 PM »

Hi, I'm thinking of picking up my pre-reg badge today and I wanted to know if I happen to still be in line by the time badge pick up is supposed to be over, will I be turned away? Or will they cut off the line at that point but still let the people who are already in line pick up their badges?

You won't be turned away once you're in line.

svatoid

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #168 on: May 22, 2014, 01:36:27 PM »

Registration opened befoer noon. I was in and out in 15 minutes!!!
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Freud

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #169 on: May 22, 2014, 02:00:29 PM »

Do you need to print out the email? What if you have it on your phone? My friend is in line and she didn't print out anything.
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InsaneDavid

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #170 on: May 22, 2014, 02:12:41 PM »

Do you need to print out the email? What if you have it on your phone? My friend is in line and she didn't print out anything.

I believe Reg said that as long as you turn your phone up to full brightness they may be able to scan the QR code.  You will need photo ID regardless.
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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #171 on: May 22, 2014, 09:16:12 PM »

Do you need to print out the email? What if you have it on your phone? My friend is in line and she didn't print out anything.

At Doubletree, they were able to scan the QR code from my iPhone.
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kanu_knl

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #172 on: May 24, 2014, 09:13:31 PM »

I'm bringing my cousins who dont have photo ID. Is it possible for them to go? Can I register as the group leader and bring them in?
Thanks
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Admiral Donuts

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Re: Registration for Attendee FAQ for 2014 - updated as of [5/20/2014]
« Reply #173 on: May 25, 2014, 08:29:05 AM »

I'm bringing my cousins who dont have photo ID. Is it possible for them to go? Can I register as the group leader and bring them in?
Thanks

If you're group leader you will get all the badges.
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