FanimeCon 2018 Forums

Advanced search  

News:

Pages: [1] 2

Author Topic: Confirmation email?  (Read 4756 times)

0 Members and 1 Guest are viewing this topic.

Acey Arisen

  • General Nuisance
  • Maria-sama ga Post
  • Gender: Female
  • Posts: 63
  • slow descent into actually being damara megido
    • View Profile
Confirmation email?
« on: February 04, 2014, 05:39:26 PM »

I have a wee bit of an issue.

I registered for Fanime last night, and I have yet to receive a confirmation email. I checked both my email accounts (including the old one I no longer use, just in case), and there's no email from Fanime, at least not in regards to this year's con.

The registration went through, I know that much. I can't remember my registration number off the top of my head, though (and have no idea where I can access it), so I'm pretty darn confused about what to do.

Could someone please help me out? :(
Logged
My Tumblr
Planned 2016 cosplays: Amethyst (SU), God Tier Roxy (HS), Summer (Rick And Morty), Ebony Dark'Ness Dementia Raven Way (My Immortal)

Admiral Donuts

  • Commander of the Cruller Fleet
  • Prince of Post
  • Gender: Male
  • Posts: 757
    • View Profile
Re: Confirmation email?
« Reply #1 on: February 04, 2014, 05:43:31 PM »

check your spam folder?
Maybe it's case-sensitive?

Acey Arisen

  • General Nuisance
  • Maria-sama ga Post
  • Gender: Female
  • Posts: 63
  • slow descent into actually being damara megido
    • View Profile
Re: Confirmation email?
« Reply #2 on: February 04, 2014, 05:44:00 PM »

I did check my spam folder. No luck.
Logged
My Tumblr
Planned 2016 cosplays: Amethyst (SU), God Tier Roxy (HS), Summer (Rick And Morty), Ebony Dark'Ness Dementia Raven Way (My Immortal)

SOawesomeness

  • Post in the Shell: SAC
  • Gender: Female
  • Posts: 1578
  • I AM AWESOME.
    • View Profile
Re: Confirmation email?
« Reply #3 on: February 04, 2014, 06:07:16 PM »

Please e-mail fanireg@cmrus.com for a resend of your confirmation email.
Logged
Ellie S.
Head of Registration
FanimeCon - "By Fans, For Fans"
FanmeCon: Twitter | Facebook

Acey Arisen

  • General Nuisance
  • Maria-sama ga Post
  • Gender: Female
  • Posts: 63
  • slow descent into actually being damara megido
    • View Profile
Re: Confirmation email?
« Reply #4 on: February 04, 2014, 06:09:23 PM »

Thanks much! What should I include in the email?
Logged
My Tumblr
Planned 2016 cosplays: Amethyst (SU), God Tier Roxy (HS), Summer (Rick And Morty), Ebony Dark'Ness Dementia Raven Way (My Immortal)

SOawesomeness

  • Post in the Shell: SAC
  • Gender: Female
  • Posts: 1578
  • I AM AWESOME.
    • View Profile
Re: Confirmation email?
« Reply #5 on: February 04, 2014, 06:11:30 PM »

Thanks much! What should I include in the email?
I haven't done this but I would assume:

Full name(s) of the registrant(s)
E-mail address you registered with
Home address you registered with

Of course, if they're missing any info, then they will ask you. (:
Logged
Ellie S.
Head of Registration
FanimeCon - "By Fans, For Fans"
FanmeCon: Twitter | Facebook

Acey Arisen

  • General Nuisance
  • Maria-sama ga Post
  • Gender: Female
  • Posts: 63
  • slow descent into actually being damara megido
    • View Profile
Re: Confirmation email?
« Reply #6 on: February 04, 2014, 06:12:53 PM »

Ahh, thank you SO much! *hugs* You're a lifesaver, seriously. I'll send the email out right now!
Logged
My Tumblr
Planned 2016 cosplays: Amethyst (SU), God Tier Roxy (HS), Summer (Rick And Morty), Ebony Dark'Ness Dementia Raven Way (My Immortal)

Acey Arisen

  • General Nuisance
  • Maria-sama ga Post
  • Gender: Female
  • Posts: 63
  • slow descent into actually being damara megido
    • View Profile
Re: Confirmation email?
« Reply #7 on: February 05, 2014, 08:27:35 AM »

...Okay, this is weird. I haven't gotten a response yet. Should I resend the message?
Logged
My Tumblr
Planned 2016 cosplays: Amethyst (SU), God Tier Roxy (HS), Summer (Rick And Morty), Ebony Dark'Ness Dementia Raven Way (My Immortal)

SOawesomeness

  • Post in the Shell: SAC
  • Gender: Female
  • Posts: 1578
  • I AM AWESOME.
    • View Profile
Re: Confirmation email?
« Reply #8 on: February 05, 2014, 11:43:58 AM »

...Okay, this is weird. I haven't gotten a response yet. Should I resend the message?
I would wait at least 24 hours. They might be inundated with a lot of questions and are just working their way down to yours.
Logged
Ellie S.
Head of Registration
FanimeCon - "By Fans, For Fans"
FanmeCon: Twitter | Facebook

vralls13

  • Maria-sama ga Post
  • Posts: 34
    • View Profile
Re: Confirmation email?
« Reply #9 on: February 05, 2014, 12:41:21 PM »

I haven't gotten mine either. Seems there are a number of people in the same boat. I'm going to give it another 24 hours. I just thought it might be useful for you folks to have more data on the issue. If it hasn't shown up by then I thought I would try the "re-send a confirmation email" link.

One question though, for booking the hotel it says I will need the confirmation number from the email. Is that different from the confirmation number I got on the final screen after registration? If it is the same number then conformation email issue is a lot less urgent because I will be able to book my rooms monday.

thanks so much!
Logged

Acey Arisen

  • General Nuisance
  • Maria-sama ga Post
  • Gender: Female
  • Posts: 63
  • slow descent into actually being damara megido
    • View Profile
Re: Confirmation email?
« Reply #10 on: February 05, 2014, 05:22:33 PM »

I should note that no more than an hour after I posted that, I got the email and a nice reply from the Fanime team. Thanks so much! <3
Logged
My Tumblr
Planned 2016 cosplays: Amethyst (SU), God Tier Roxy (HS), Summer (Rick And Morty), Ebony Dark'Ness Dementia Raven Way (My Immortal)

kookiekween99

  • Steel Angel Post
  • Gender: Female
  • Posts: 526
  • Vulcan in the streets, Klingon in the sheets.
    • View Profile
Re: Confirmation email?
« Reply #11 on: February 05, 2014, 06:37:46 PM »

I haven't gotten mine either. Seems there are a number of people in the same boat. I'm going to give it another 24 hours. I just thought it might be useful for you folks to have more data on the issue. If it hasn't shown up by then I thought I would try the "re-send a confirmation email" link.

One question though, for booking the hotel it says I will need the confirmation number from the email. Is that different from the confirmation number I got on the final screen after registration? If it is the same number then conformation email issue is a lot less urgent because I will be able to book my rooms monday.

thanks so much!

I just compared, and yes, they are the same number.
Logged
ASAHiCon Registration Head - '10-'12
ASAHiCon Web Head - '11-'13
FanimeCon Attendee - '10-Forever
FanimeCon Info Desk Minion - '14

vralls13

  • Maria-sama ga Post
  • Posts: 34
    • View Profile
Re: Confirmation email?
« Reply #12 on: February 05, 2014, 09:02:52 PM »

I haven't gotten mine either. Seems there are a number of people in the same boat. I'm going to give it another 24 hours. I just thought it might be useful for you folks to have more data on the issue. If it hasn't shown up by then I thought I would try the "re-send a confirmation email" link.

One question though, for booking the hotel it says I will need the confirmation number from the email. Is that different from the confirmation number I got on the final screen after registration? If it is the same number then conformation email issue is a lot less urgent because I will be able to book my rooms monday.

thanks so much!

I just compared, and yes, they are the same number.

Thanks! Go to know.

 I was able to get the confirmation email by using Safaria instead of firefox for my gmail account. For my odd domain name account even that trick didn't work, sigh. At least now I don't have to worry about the hotel thing.
Logged

vralls13

  • Maria-sama ga Post
  • Posts: 34
    • View Profile
Re: Confirmation email?
« Reply #13 on: February 06, 2014, 01:15:31 PM »

Using Chrome I finally got it to work yeah!!!

All confirmed now! :-)
Logged

Kahluah

  • Maria-sama ga Post
  • Posts: 23
    • View Profile
Re: Confirmation email?
« Reply #14 on: February 28, 2014, 01:43:34 PM »

I never got my email either, so I contacted fanimereg, but it has been almost a day and they still have not gotten back to me. I know they probably have a lot of messages to go through, but I hope they get back to me soon.
Logged

DangerHeart

  • Maria-sama ga Post
  • Gender: Female
  • Posts: 158
    • View Profile
Re: Confirmation email?
« Reply #15 on: February 28, 2014, 05:23:30 PM »

I haven't gotten mine either, been almost two hours since buying my groups badges. But when I clicked on the "Detailed Statement" it brings up a receipt looking page and the Balance Due is $0 and it shows my payment. I'm still a little worried that I haven't gotten it yet since the price jump is tomorrow...... hope it comes through soon and I really am completely registered.
Logged

Kahluah

  • Maria-sama ga Post
  • Posts: 23
    • View Profile
Re: Confirmation email?
« Reply #16 on: March 01, 2014, 12:58:22 AM »

its been over 24 hours, I guess if I don't get a response by the time I wake up (10-12 hours from now) I should resend the email :T
Logged

DangerHeart

  • Maria-sama ga Post
  • Gender: Female
  • Posts: 158
    • View Profile
Re: Confirmation email?
« Reply #17 on: March 01, 2014, 11:12:11 AM »

its been over 24 hours, I guess if I don't get a response by the time I wake up (10-12 hours from now) I should resend the email :T

A few people above have said using Chrome instead of Firefox you can resend the confirmation email. I just tried that and the email with sent in under a minute. Try doing that if you still haven't ahold of anyone and haven't gotten your confirmation yet.
Logged

Kahluah

  • Maria-sama ga Post
  • Posts: 23
    • View Profile
Re: Confirmation email?
« Reply #18 on: March 01, 2014, 02:21:43 PM »

its been over 24 hours, I guess if I don't get a response by the time I wake up (10-12 hours from now) I should resend the email :T

A few people above have said using Chrome instead of Firefox you can resend the confirmation email. I just tried that and the email with sent in under a minute. Try doing that if you still haven't ahold of anyone and haven't gotten your confirmation yet.

I tried that before I messaged the fanimereg people I believe there was a phone number, so I will try that.
Logged

LieutenantLame

  • Full Metal Post
  • Posts: 3
    • View Profile
Re: Confirmation email?
« Reply #19 on: March 03, 2014, 05:24:44 PM »

its been over 24 hours, I guess if I don't get a response by the time I wake up (10-12 hours from now) I should resend the email :T

A few people above have said using Chrome instead of Firefox you can resend the confirmation email. I just tried that and the email with sent in under a minute. Try doing that if you still haven't ahold of anyone and haven't gotten your confirmation yet.

I'm using chrome and for some reason it won't let me resend my confirmation. Clicking on "Resend Confirmation" just refreshes the page. I've tried Firefox and even opera but it's still wouldn't work :-(
Logged
Pages: [1] 2
 

Page created in 0.071 seconds with 24 queries.