At least Dealer's are content with their communication....now it's just the attendee's who are suffering. We're a week away from the two-month mark for Fanime, and still nothing except a possibly empty promise of "soon." I know web design is a pain, I know it's tedious, and stuff happens. The head of the web team said that the website, when it is launched, will have a "ton" of information. Still, I don't see how they couldn't just launch the base of the site first, and add information as it becomes available, instead of doing everything all at once and having something like this happen.
I'm so frustrated with Fanime this year, and their absolute lack of professionalism, that it's seriously effecting my plans for next year. AX has their stuff together, I'm ditching Fanime for them next year if this fiasco continues any longer. Not only is Fanime not communicating a thing (seriously, we had to complain on the forums for even a tiny bit of information??)
, but they obviously don't even care. No courtesy messages on fb such as, "We are sorry for the delay, we're working our hardest to get the site/information up as soon as possible, thank you for your patience,"
or anything related at all. People making fb comments asking for information as well aren't even being responded to. AA people especially are anxious about whether or not they should start working on product, because they don't know if they'll have a table!
People are literally begging
for any little bit of information. But they'll just have to remain anxious and worried because of Fanime's refusal to communicate. (FYI Fanime, as someone who works in communication, responding to people's worries doesn't mean you have to have the information they're looking for. If the information isn't ready yet, you at least respond to them, let them know as much, and attempt to put them at ease. You do not
straight up ignore them).