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GokuMew2

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A bit peeved at this year's reg
« on: June 09, 2006, 10:23:32 PM »

Hi. Was a bit pissed at reg this year.
I registered with a group of friends and I was the group "leader." Came with some of them to pick up some of our group members' badges (the people who were with us at the time plus one person's who wasn't with us-- the rest were gonna pick up on their own). Anyway, I had the receipt and told the staffer at reg (yes, it was a staff member, not a volunteer) that we wanted to pick up our badges, plus one person's who wasn't with us because he won't be able to make it to the con so we'd like to make good use of it.

The staffer would not let us pick up his badge. If we couldn't pick it up, it'd just go to waste because that member couldn't come to the con. No matter what we said, the staffer insisted that we needed his photo ID to pick it up. Obviously we didn't have that so we tried to get her to let us take the badge again, and she said we couldn't, saying that Fanime will mail him the badge. Um, okay.... But we've already said he couldn't come to the con and no way would the badge arrive in time to actually be used at the convention. "But at least he'll have his badge," says the staffer. But it does us no good if the con is OVER! *siiiiiiiigh*

So there was $40 wasted.

Aren't we supposed to be able to pick up group members' badges?! I just went back to an old entry to confirm and the staff person who replied in that thread said that we could. What the heck!?

So there you have it, my beef with reg this year. This is the only time I've ever had a problem with the con. Everything else was fine.
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MPLe

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Re: A bit peeved at this year's reg
« Reply #1 on: June 13, 2006, 01:40:16 PM »

Quote from: "GokuMew2"
Hi. Was a bit pissed at reg this year.
I registered with a group of friends and I was the group "leader." Came with some of them to pick up some of our group members' badges (the people who were with us at the time plus one person's who wasn't with us-- the rest were gonna pick up on their own). Anyway, I had the receipt and told the staffer at reg (yes, it was a staff member, not a volunteer) that we wanted to pick up our badges, plus one person's who wasn't with us because he won't be able to make it to the con so we'd like to make good use of it.

The staffer would not let us pick up his badge. If we couldn't pick it up, it'd just go to waste because that member couldn't come to the con. No matter what we said, the staffer insisted that we needed his photo ID to pick it up. Obviously we didn't have that so we tried to get her to let us take the badge again, and she said we couldn't, saying that Fanime will mail him the badge. Um, okay.... But we've already said he couldn't come to the con and no way would the badge arrive in time to actually be used at the convention. "But at least he'll have his badge," says the staffer. But it does us no good if the con is OVER! *siiiiiiiigh*

So there was $40 wasted.

Aren't we supposed to be able to pick up group members' badges?! I just went back to an old entry to confirm and the staff person who replied in that thread said that we could. What the heck!?

So there you have it, my beef with reg this year. This is the only time I've ever had a problem with the con. Everything else was fine.


I apologize for your experience but you need to have each person's ID to pick up their badge. This was a change that was made (and is plastered all over the Registration pages) due to members of previous years causing mayhem with badges that didn't belong to them.

Keep in mind that it is against Badge Policy for someone to have a badge with another member's name.

Next year (I hope there is a next year for you and your group), if someone isn't going to be going to con, email registration[at]fanime[dot]com to get their information changed to someone else who will be going.
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GokuMew2

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Re: A bit peeved at this year's reg
« Reply #2 on: June 28, 2006, 11:19:50 AM »

Quote from: "MPLe"
I apologize for your experience but you need to have each person's ID to pick up their badge. This was a change that was made (and is plastered all over the Registration pages) due to members of previous years causing mayhem with badges that didn't belong to them.

Keep in mind that it is against Badge Policy for someone to have a badge with another member's name.

Next year (I hope there is a next year for you and your group), if someone isn't going to be going to con, email registration[at]fanime[dot]com to get their information changed to someone else who will be going.

You can bet there'll be a next year!! .^^

So the policy was changed? I didn't know that. Bah. That's a bit inconvenient.

The prob is that we found out kinda last minute that they wouldn't be coming, so there would have not been enough time to get the information changed.
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