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Messages - Clareton

#1
Quote from: Konekogami on May 30, 2016, 11:44:59 PM
... Fanime isn't the odd one out..  I don't know how many conventions you attend or which ones you attend.. but every single one I've been too ( to this date four different conventions) requires personal info upon registration.

Hell looking at several convention websites.. ALL of them require personal info ( Name, home address, email, sometimes phone number)
Not for at-con registration. That's only for preregistration, which requires identity verification for badge pick-up, so a company is justified in collecting that information. Your comment doesn't invalidate anything I've said thus far.

My comment about Fanime being the odd one out was referring to the fact that it is the norm for companies to disclose their privacy policy when they collect customers' personal information. Fanime does not do this. And they should.

Again, my concerns are with regards to identity theft, hacking, and the pointlessness of Fanime collecting this information and their lack of transparency/a privacy policy.
#2
Quote from: Amanojaku on May 30, 2016, 08:12:22 PM
Oh geez, lol.
You think the possibility of identity theft and/or stolen information is something to laugh about?

With your name, address, DOB, and email, criminals can do whatever they want. Enjoy having your credit ruined, fraudulent activities being conducted under your name, and spending years trying to repair these damages. Don't think it'll happen to you? That's what every company thinks before they get hacked...

A company's disclosure of its privacy policy is in the norm. Fanime is the odd one out here -- needlessly collecting all this information and not revealing what they are doing with it, how they are protecting this information, and how we can opt out.
#3
I submitted this as feedback (http://feedback.fanime.com) but I feel like it needs to be said in the open here as well.

Fanime, please post your privacy policy regarding what you do with our personal information -- like our name, address, birth date, and email. I did at-con registration and the staff that assisted me saved all of that information in your computer. You don't need any of that for at-con registration -- not even our birth date since we still have to show our ID to enter those panels. I asked him what Fanime was doing with all of that info and he said it was for your records but was unable provide further details. (I did not expect a lowly volunteer to know the answer anyway.) I said I didn't want my info saved and he said it was required and saved it anyway.

This is very bad. There is too much identity theft and hacking going on nowadays. Please reconsider taking all of this information for at-con registration. At the very minimum, you should be disclosing what you are doing with this information, who it is being shared with, and how we can opt out.