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Messages - ewu

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41
Odd, I checked the forums records and I show no deleted messages by you.

42
Please note that it is dangerous and grounds for ejection from a room if you have more than the stated occupancy in the room. The hotels are unable to prepare for an emergency if they have greater numbers than expected in the rooms. Please also note that hotel staff and representatives regularly monitor the forums.

Please don't do this...its for your safety and wellbeing.

43
I'm kind wondering what I missed out on before ewu edited the above three posts...

Nothing edited out. The edit was to the post title. Simply split off from the other thread with no changes. I'm not THAT shady....just mildly shady ;)

For those wondering, the original thread: http://forums.fanime.com/index.php/topic,20045.0.html

44
Serious Business / Re: Is Fanime worth going to anymore?
« on: May 04, 2015, 10:55:58 PM »
You staff mind answering why it's taking so long to finalize everything when that should have been taken care a long time ago? Or shall I expect silence?

So things (guest, events, programming) are getting announced as soon as we can. However, it is a complex and sensitive process and the proper steps must be taken. Keep in mind that sometimes we are also doing this in both English and Japanese.

We have heard your feedback and I even replied to your post here with respect to guests:

So we actually have a database of all the requests in this thread and this is not a blind thread. Please keep the suggestions flowing.

As for booking earlier, we are working hard on moving up the timeline. While its hard to show you progress, our acquisitions timeline is moving up. However, it takes time to move it up and it takes time for other convention resources like budgeting to ramp up to support the timeline change.

We are working to improve and love to hear your continued feedback.

Thanks:)

45
Contact the Fanime registration provider CMR and they should be able to resolve this. Feel free to confirm with them if they were the ones that told you not to worry about it.

Email:
FaniReg@cmrus.com
Phone (Mon-Fri 9am-9pm ET):
800-924-4232 (US & Canada)
415-979-2282 (International)

46
Lauren,

You should be able to resolve the issue by replying to the email with your preferences. If you have more questions, they should be able to assist you during business hours tomorrow at the following contact information:

Email:
FaniRegATcmrusDOTcom

Phone (Mon-Fri 9am-9pm ET):
800-924-4232 (US & Canada)
415-979-2282 (International)

You may also get a response to clear things up by emailing artistalleyATfanimeDOTcom but the CMR contact will be able to make the changes.

Thanks,
Eric

Hi there!

I have had nothing but problems with registering for her artist alley table. I have now received an email stating I cannot pay for my table because I cannot be a group leader (for badges for myself and my helpers) and an artist in artist alley. This was never stated as a requirement in the beginning. I have received an email requiring me to pick a new group leader BEFORE I can pay for her table. The whole registration system is down until 10pm tonight and I am not convinced there is enough time to give me a chance at table selections.

As you know, table selection is TOMORROW at noon. Please please allow me to be a group leader and pay for her table so I can complete table selection along with everyone else, tomorrow at noon or immediately resolve this issue in some other way.

Anything you can do would be greatly appreciated. It is not fair to leave her out of the table selection process.

Please immediately provide me with a phone number to a real person to resolve this situation.

Thanks in advance for your immediate attention in this matter.

Sincerely,


Lauren

Letter received by Fanime below-


Dear Artist Alley Artist,
 
Our records show that you are currently a group leader, and also an approved Artist Alley artist.

Unfortunately, as an Artist Alley artist, you can not be in a group. Please appoint a new leader for your group to pick up badges. With this new update,  you’ll be receiving a new confirmation for your Artist Alley Artist membership and table payment.
 
Please let us know if you have any questions or concerns. 
 
Kind Regards,
Linda

Linda Char l FanimeCon Registration l P: 800-924-4232 or 415-979-2282 l FaniReg@cmrus.com

49
Staff & Volunteers / Next FanimeCon Staff Meeting(s)
« on: April 14, 2015, 07:21:57 PM »
Hello FanimeCon and potential FanimeCon Staff!

The second April meeting is on Sunday April 26th, 2015.
Location: Regency Ballroom at the Fairmont Hotel.
Address:
170 South Market Street
San Jose, CA 95113

2:30pm – 4pm – All staff and those interested in joining staff.

The meetings after that are on 5/3 and 5/16.

Thanks,
Eric

50
General Convention Discussion / Re: Ambient music playing on con floor
« on: April 14, 2015, 07:20:05 PM »
We plan on having it every year. However, we occasionally run into technical issues. We'll do our best to have cool music:)

51
We are expanding from the traditional guest model. Examples of this are WindOfTheStars and the Chalk Twins. Please suggest them in the main guests thread and we will look into bringing them to con 2016.

52
Registration / Re: Unable to complete registration
« on: April 09, 2015, 08:09:37 PM »
You can contact CMR to have your account modified.

FaniReg@cmrus.com
Phone (Mon-Fri 9am-9pm ET):
800-924-4232 (US & Canada)
415-979-2282 (International)

53
Registration / Re: Unable to complete registration
« on: April 06, 2015, 03:56:36 PM »
Please make sure that if you are registering as a group, that there be at least a total of 3 persons. Our system does not accept two people as a group.

Thanks

54
Staff & Volunteers / Re: Next FanimeCon Staff Meeting
« on: April 01, 2015, 01:26:43 PM »
The Fairmont Hotel address  which the meeting will be held is as follows:
170 South Market Street
San Jose, CA 95113

55
Hotel and Facilities / Re: So...Waitlist?
« on: March 24, 2015, 03:24:34 AM »
I just checked right now.

For 5/20-5/21 the following hotels have availability:
Double Tree
Holiday Inn San Jose Airport
Hyatt Place San Jose Downtown
Fairmont

Use such a reservation to get on the waitlist.

I appreciate the help, but it doesn't do me much good when all the hotels are marked as unavailable.

56
Hotel and Facilities / Re: So...Waitlist?
« on: March 24, 2015, 01:11:27 AM »
So it's now about two months to Fanime.  Been checking the hotel registration page off and on, no signs of any freed up rooms whatsoever.  Tried calling hotel reg, they tell me that I still need a hotel reservation to get onto the waitlist, which I couldn't get day of because the hotel reg site kept crashing the day rooms went up.  Once I could actually connect, all the rooms were taken.  This is utter BS.  I've never had to deal with this for previous Fanimes - what happened?  Why are you not allowed to waitlist if you weren't able to get a reservation?  Isn't that the whole point of waitlisting?  My group has all but decided to skip Fanime this year in favor of AX just because of this hotel reg nonsense.


I'm sorry you have decided not to come to Fanime. However, please note the following information. You only need a reservation to get on the waitlist, any reservation, for any day. You do not need a reservation for the dates that you desire.

I was able to confirm - the date of the placeholder reservation does not need to be same as the desired dates. Just be sure to cancel the reservation by the cancellation date. Or pick dates you are ok with. OR! be ok with the cancellation fees.

Quote
To get on the waitlist, they just simply need a reservation.  For example if they have a reservation confirmed for May 23-24, they can get on waitlist for arriving May 21 and departure May 25.

Admiral Donuts' suggestion is sound.

If you want to get on the waitlist, book a hotel from Wednesday to Thursday, there's still plenty of rooms left for that night.

The small catch 22 is that rooms really become available after the cancellation date. We are trying to address that problem, but that won't pan out until at least next year.

So if you do not get the desired room for the desired date by the cancellation date, I suggest you cancel your reservation. Then, check to see if any open up after the cancellation date.

57
Hotel and Facilities / Re: Disabled Access for convention
« on: March 23, 2015, 03:08:12 PM »
Hi!

We have staff dedicated to evaluating the access needs of our members. Please email me at the address listed in my signature and I can direct your ideas and concerns to the appropriate place.

Thanks!
Eric

58
Staff & Volunteers / A Guide on How to Join the Staff Forum
« on: March 23, 2015, 03:01:02 PM »
Did you know that there is a forum just for FanimeCon and Clockwork Alchemy Staff? It is a place to connect with other staff and discuss various Fanime staff related topics. The only requirement is that you are active staff, i.e. you are listed on the current staff list.   

If you are not on the staff list yet please contact your department or division head.

1.   Login to http://stafflist.fanime.com/.
2.   Click on “Personal Information”
3.   Scroll to “Last Section” at the bottom and look for the “Code to Access the Staff Section of the FanimeCon Forums”. Click on Generate.
4.   Copy the generated code.
5.   Go to http://forums.fanime.com/ and login.
6.   Once logged in click on “Profile” -> “Modify Profile” -> “Account Settings”
7.   Find the field for “FanimeCon Staff Forum Code” and paste your generated code in to the field
8.   Enter your password in the “Current Password” field and click “Change Profile”
9.   Wait 5 to 10 minutes for the changes to take effect. Once done you’ll be able to see the Staff Forum under the FanimeCon Events and Discussionmentarianism section.
10.   Yay! Now go and participate.  8)

59
Staff & Volunteers / Re: Invite to Staff Forums?
« on: March 23, 2015, 03:00:30 PM »
The full instructions are here:
http://forums.fanime.com/index.php/topic,19856.msg

Did you know that there is a forum just for FanimeCon and Clockwork Alchemy Staff? It is a place to connect with other staff and discuss various Fanime staff related topics. The only requirement is that you are active staff, i.e. you are listed on the current staff list.   

If you are not on the staff list yet please contact your department or division head.

1.   Login to http://stafflist.fanime.com/.
2.   Click on “Personal Information”
3.   Scroll to “Last Section” at the bottom and look for the “Code to Access the Staff Section of the FanimeCon Forums”. Click on Generate.
4.   Copy the generated code.
5.   Go to http://forums.fanime.com/ and login.
6.   Once logged in click on “Profile” -> “Modify Profile” -> “Account Settings”
7.   Find the field for “FanimeCon Staff Forum Code” and paste your generated code in to the field
8.   Enter your password in the “Current Password” field and click “Change Profile”
9.   Wait 5 to 10 minutes for the changes to take effect. Once done you’ll be able to see the Staff Forum under the FanimeCon Events and Discussionmentarianism section.
10.   Yay! Now go and participate.  8)

60
Registration / Re: Can't finish registration
« on: March 23, 2015, 02:53:48 PM »
It looks like there were some issues and it has since been resolved.

Also, many people have been running into this issue because they are trying to pay for an account with two members. In order to qualify for group registration, you must have at least 3 persons in the groups.

Feel free to email us if you have any questions. The contact information for registration is on the right side of the main page: https://www4.cmrreg.com/fanime2015/

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