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Topics - Marshmallow-monster

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Registration / holy crap someone please help me
« on: May 20, 2015, 06:45:40 PM »
So I was trying to purchase my badge this morning and my internet was screwing up. I was REALLY careful, clicked the "check out/purchase" button and patiently waited, until I got a little red message at the top saying something along the lines of "server connection failed :(" and so I clicked "check out" one more time.

I checked my e-mail and saw that I had gotten the confirmation e-mail...... twice.

It charged my bank account twice.

I know it says they are non-refundable, but this was a complete accident and I don't know what to do. I can't afford to shell out 150 dollars and this is utterly stupid because both badges would have the exact same name on them...

I will try to contact Fanime ASAP about it, but I have another question. My boyfriend is also coming along and he has not purchased his ticket yet, could I just give the extra badge to him even though it has my name on it???

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