So, I have heard from quite a few people that this past fanime, that quite a few inexperienced Rovers caused a few problems with people. Well, as a fix, I suggest, since Rover's work it teams, pairing an inexperienced Rover with a seasoned Rover, that way the newer Rover gets experiences and can learn the ropes, and the seasoned Rover can help work as a "check and balance" kinda thing.
Just a thought.
This is a great idea, and we actually tried to implement it last year whenever possible. However, the ratio of experienced folks to newer people doesn't always work out and the number of Rovers who regularly practice Rover-like work outside of once a year is even slimmer. General operations often takes a hit as rovers with experience are pulled for high stress jobs, notably working the dance, or get pulled into management positions.
To their credit, first timers did a great job from what I heard and we now have that many more experienced folks to draw upon. However, Murphys Law states that we will never get the ideal ratio of new and experienced teams. Until then, we use our radios and organizational skills to make sure we can quickly move experienced people to where they are needed, and we continue to improve our training to ensure our wonderful new volunteers feel prepared to do great things.
We also continue to monitor and appreciate the feedback from the Fanime community and will continue to try to implement training to ensure our Rovers help to make your Fanime experience an enjoyable one, even while enforcing rules and regulations that may be an annoyance at times. We continue to encourage attendees to note badge numbers and names (and I'll push for Rovers to develop SOPs of clear
Y identifying themselves bettter) so we can identify potential issues. While I agree the job is stressful, I also agree wholeheartedly that Rovers need to be held to a higher standard.
Any views expressed are personal and do not reflect Fanime, Rover policy, etc.
Rover graveyard shift lead, 2011