I'm sorry for the (possible) misleading subject line.
This will serve as an FAQ until our hotel room website goes live.
Q: When will rooms be available? (Updated on February 2nd)
A: Hotel rooms will be available on February 6th at noon.
As soon as we're complete with the code and checking all of the text to ensure that the information is correct. The original target date was "by the end of January" but this might be missed (continue reading to see why). We are going to miss the January timeframe, but will give updates as we get/have them.
Q: I read somewhere that you won't release the hotel website as soon as it is ready. Why not?!
A: In order to let the word spread about the hotel website opening, we're going to announce the date that it goes live well ahead of time (preferably a week in advance, but it might only be 3-4 business days) so that the word can spread. We found out that it's not really fair to just launch the website randomly and hope that everyone is paying attention to our website 24/7.
Q: I'm on staff. Do I book my room through this hotel website?
A: No. The current information flow is that HR will send the information out to the staff list. The process of booking a staff room differs from the "public" (for lack of a better word) hotel website.
Q: I called <one of your hotels> and was told that rooms aren't available.
A: Yes, rooms have been blocked off and can only be reserved through our hotel website.
Q: Where will information be posted? (Added on 1/22 thanks to Runewitt)
A: The official Twitter
account, the official Facebook
account, the FanimeCon
website, and these forums.
Q: I have a question, what do I do?
A: Post here or PM me and I'll get back to you as soon as I can.