Topic: Hotel FAQ (Updated 3/2/12) (Read 5020 times)

MPLe · « **Reply #40 on:** April 25, 2012, 02:18:42 AM »

Quote from: Mrsbrightsidebz on April 25, 2012, 01:05:58 AM

I booked a room through the radisson website since it was showing up through the fanime site for the day i wanted. Will i still be able to use the shuttle?

I believe so, but we're still trying to confirm the exact details.

foester · « **Reply #41 on:** April 27, 2012, 03:52:04 PM »

Is it ok to switch to a different card when checking in to collect the actual fee on, or should I try and contact the housing service?

MPLe · « **Reply #42 on:** April 27, 2012, 03:57:40 PM »

Quote from: foester on April 27, 2012, 03:52:04 PM

Is it ok to switch to a different card when checking in to collect the actual fee on, or should I try and contact the housing service?

Absolutely. You can choose any debit/credit card to put on your room upon check in.

kyomaster · « **Reply #43 on:** May 01, 2012, 08:15:22 PM »

Quote from: MPLe on March 02, 2012, 12:53:40 AM

Shuttle is a free service brought to you by FanimeCon and Team San Jose. I believe that it will only be provided to FanimeCon members, but don't quote me on that last part.

i'll b arriving on Thursday, May 24, will i be able to use the shuttle to get me to the convention center even though i dont have my badge yet? do i need to present my badge evreytime?

MPLe · « **Reply #44 on:** May 02, 2012, 03:37:34 AM »

Quote from: kyomaster on May 01, 2012, 08:15:22 PM

i'll b arriving on Thursday, May 24, will i be able to use the shuttle to get me to the convention center even though i dont have my badge yet? do i need to present my badge evreytime?

I believe that Thursday will be badgeless (maybe even the entire weekend, but that's TBD).

foester · « **Reply #45 on:** May 05, 2012, 02:37:44 PM »

Thanks for the quick answer to my last question! Here's another: Do I need to call the hotel, modify my hotel registration (I saw a selectable box on the page) or anything else if I plan to check in the day I registered to but very late that night? I might be arriving @ 8pm or later. Thanks!

MPLe · « **Reply #46 on:** May 05, 2012, 06:08:37 PM »

Quote from: foester on May 05, 2012, 02:37:44 PM

Thanks for the quick answer to my last question! Here's another: Do I need to call the hotel, modify my hotel registration (I saw a selectable box on the page) or anything else if I plan to check in the day I registered to but very late that night? I might be arriving @ 8pm or later. Thanks!

I believe that they will hold your reservation, but it would definitely not hurt to call and verify.

kookiekween99 · « **Reply #47 on:** May 06, 2012, 08:21:05 PM »

When should I call the hotel and ask about adjoining rooms? I know if we just show up and say something, we're less likely to get it...

MPLe · « **Reply #48 on:** May 06, 2012, 09:19:40 PM »

Quote from: kookiekween99 on May 06, 2012, 08:21:05 PM

When should I call the hotel and ask about adjoining rooms? I know if we just show up and say something, we're less likely to get it...

Yes, call them. There are notes that appear on your file when you register through the hotel website, but this is easily missed. It also doesn't hurt to ever confirm this.

BunofGovt · « **Reply #49 on:** May 09, 2012, 07:35:03 PM »

I'd like to say a big THANK YOU to the FanimeCon Housing folk. Every email sent regarding waitlisted reservations and canceling reservations were acknowledged or answered within a business day. The days we were waitlisted for came through at the hotel we wanted. I received confirmation that my backup reservation was canceled after only one long rambling email from me trying to explain my situation and request. I wish all of the rest of you success with your reservations.

Now I can focus on my cosplay and packing.

kookiekween99 · « **Reply #50 on:** May 09, 2012, 10:07:00 PM »

Oh yeah, I forgot to say that my waiting list request went through a few days ago! Now, instead of being split between the Marriott and the Hilton, all five of my rooms are at the Hilton, making our lives a billion times easier! Woo!

Quote from: MPLe on May 06, 2012, 09:19:40 PM

Quote from: kookiekween99 on May 06, 2012, 08:21:05 PM
When should I call the hotel and ask about adjoining rooms? I know if we just show up and say something, we're less likely to get it...
Yes, call them. There are notes that appear on your file when you register through the hotel website, but this is easily missed. It also doesn't hurt to ever confirm this.

I was asking when the hotels would have my information so I could make my request. I don't want to call and have them be horribly confused because CMR hasn't turned over my information yet. ^^;

Touya no Miko · « **Reply #51 on:** May 13, 2012, 12:20:17 AM »

Are there any hotels that absolutely do NOT take cash. Last year when we were in the Marriott, the hotel refused to let us pay in cash and would only take a card. Not to mention, we had to pay immediately upfront instead of at checkout :/. Are there any hotels that take check at all too?

Makise09 · « **Reply #52 on:** May 13, 2012, 09:24:42 PM »

Quote from: Touya no Miko on May 13, 2012, 12:20:17 AM

Are there any hotels that absolutely do NOT take cash. Last year when we were in the Marriott, the hotel refused to let us pay in cash and would only take a card. Not to mention, we had to pay immediately upfront instead of at checkout :/. Are there any hotels that take check at all too?

Strange, in 2010 they let my group pay in cash as long as we kept a credit card on file for the security deposit. The Ramada also let us pay in cash last year, perhaps things changed recently?

amaya_JDB · « **Reply #53 on:** May 21, 2012, 02:00:39 AM »

What information do I need to bring when I check into the hotel (Fairmont)?
And also...
What time is check-in/check-out?

I vaguely remember back in 2010 check-in was 3PM and check-out was no later than noon. I'm just wondering if memory is serving me right.

MPLe · « **Reply #54 on:** May 21, 2012, 03:45:04 AM »

Quote from: amaya_JDB on May 21, 2012, 02:00:39 AM

What information do I need to bring when I check into the hotel (Fairmont)?
And also...
What time is check-in/check-out?

I vaguely remember back in 2010 check-in was 3PM and check-out was no later than noon. I'm just wondering if memory is serving me right.

Check-in requires your ID and a hotel deposit (cash, debit, or credit card - credit cards are strongly recommended).

Check-in/out times depend on the hotel. It's very common that they will let you check-in if your room is ready when you arrive and check-out times are generally sometime between noon and 3PM (varies on hotel as some allow "late" check-out).

foxyorange · « **Reply #55 on:** February 25, 2013, 06:05:08 PM »

Hello,

I have a question regarding rooms. is it possible to transfer the name and credit card used to pay for the hotel room to another member? Thank you very much.

MPLe · « **Reply #56 on:** February 25, 2013, 06:11:10 PM »

Quote from: foxyorange on February 25, 2013, 06:05:08 PM

Hello,

I have a question regarding rooms. is it possible to transfer the name and credit card used to pay for the hotel room to another member? Thank you very much.

I don't believe so, but I'm not 100% sure. Your best bet would be to contact our housing group:

Monday - Friday, 6am - 6pm (Pacific Time)
(800) 924-4232 (Toll Free U.S. & Canada)
(415) 979-2282 (Outside U.S. & Canada)
FaniHousing@cmrus.com

foxyorange · « **Reply #57 on:** February 25, 2013, 07:13:17 PM »

Quote from: MPLe on February 25, 2013, 06:11:10 PM

Quote from: foxyorange on February 25, 2013, 06:05:08 PM
Hello,

I have a question regarding rooms. is it possible to transfer the name and credit card used to pay for the hotel room to another member? Thank you very much.
I don't believe so, but I'm not 100% sure. Your best bet would be to contact our housing group:

Monday - Friday, 6am - 6pm (Pacific Time)
(800) 924-4232 (Toll Free U.S. & Canada)
(415) 979-2282 (Outside U.S. & Canada)
FaniHousing@cmrus.com

Thank you for replying so fast ^^ please enjoy the rest of your day and night ^^"

Orange

DangerHeart · « **Reply #58 on:** March 24, 2013, 01:00:33 PM »

If I need to change my reservation from Friday-Sunday to Saturday-Sunday could I do that via the booking site I used to make the reservation or would I need to email or call Fanime Housing to change it?

SpiritOfKairi · « **Reply #59 on:** March 24, 2013, 02:52:03 PM »

Quote from: DangerHeart on March 24, 2013, 01:00:33 PM

If I need to change my reservation from Friday-Sunday to Saturday-Sunday could I do that via the booking site I used to make the reservation or would I need to email or call Fanime Housing to change it?

I'm fairly certain you have to call Fanime Housing to get that changed. They're usually really helpful on that line, so it shouldn't be too hard to arrange that for you. Here's the contact information from another post in the thread:

Monday - Friday, 6am - 6pm (Pacific Time)
(800) 924-4232 (Toll Free U.S. & Canada)
(415) 979-2282 (Outside U.S. & Canada)
FaniHousing@cmrus.com

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Author Topic: Hotel FAQ (Updated 3/2/12) (Read 5020 times)

Makise09