Why are you not responding to this quote, some of us don't have money right now to pay for the prereg are going to be screwed over in the hotel. I understand the two room requirement but giving us one week to suddenly shell out 55 dollars is ridiculous. You also didn't bother to respond to this at all and answered everyone else.
Unfortunately I do not have all the answers and cannot speak for these changes.
I know I'm not the only one having issues with the group registration. I created a group account (and think I'm supposed to get an email confirmation, but haven't...) and once I log in, I can't start adding members to register. Should I just contact reg department or are they fixing it at the moment?
I'm having a similar problem. I've added people to my group and am ready to pay, but I am not getting an option to choose who is picking the badges up; should I assume it is me as I was the first in the group?
When testing these features, I found that the first person who was signed up is the group leader. Though if you want to switch the group leader or have questions about the registration system, please e-mail fanireg@cmrus.com. As far as I know, e-mails had been delayed last night. If you have not received it since then, please request another e-mail to be sent to you.
I have yet to get my email conformation either. I see the amount for the registration has been deducted from my bank account though. Perhaps it's lag, but I find it weird someone earlier mentioned they didn't get their email but someone else in their family did when they registered. I'm pretty patient though, so I don't mind waiting.
If it matters, I registered shortly after the registration site went live, I'd guess no more than 30 minutes.
Motoko: Are you referring to this in the opening post?
Q: I Pre-registered at the convention last year and was wondering how I am able to confirm that.
A: FanimeCon’s Pre-Registration from the last day of FanimeCon 2013 accounts will be loaded into the server soon.
We will try to get that information to you as soon as possible.
Am i able to reserve a hotel room with a debit card? If so when would holds be put on my account?
Alternatively, am i able to make a reservation with a credit card that is under a family member's name (who is not going) and change payment options at a later point before the convention?
You should be able to, but please contact fanreg@cmrus.com for further confirmation.
Hi everyone,
If you are not going through attendee registration, there are going to be rooms set aside for you. Information for this is going to be posted soon, so please don't panic.
Leaving us with more "non answers" is only going to make the problem worse, and leave more people upset. Don't panic? We were given less than a week's notice, and now without answers we're down to six days. By "not going through attendee registration", I'm going to assume staff, since that's really the only number you can account for (from what I understand, PLEASE correct me if I'm wrong.) That's still leaving anyone dependent on Artist Alley, Swap Meet, Panelists and Press left high and dry. Do you have rooms set aside for all of them as well?
I do not know the answer to this but it is confirmed that we do have rooms set aside for such members.
As for all the other questions, I would appreciate all questions to be directed to clarification of the FAQ. If you have any questions that may be more appropriately addressed in email, please shoot us an email at registrationATfanimeDOTcom.
If you have specific questions about the CMR registration system, and specifically, your account, please e-mail fanireg@cmrus.com for assistance.