Hotels....

Started by fanimefreak, January 03, 2016, 06:25:54 PM

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Mango Bunny

Quote from: Xeluu on April 29, 2016, 11:13:14 PM

If it makes you feel any better, I've been attending since 2002/2003 (not 100% sure which year it was), and I've had a hotel room since 2005/2006ish. This is the first year I've been unable to get a hotel room attached to the convention center.

This is also my second year staffing, and since 2/4 of us in the room are staff, and the other two register late due to their own circumstances, we we're unable to attempt to book a hotel room until it opened to the general public.

I can understand why they made the changes they did, but I wish that they'd announced it much further in advance.

But this is just my own personal comment on the situation, and in NO way should be considered a view of Fanime as a whole.

Thanks. I guess I never had to worry before so it's just extra hard to adjust. Change is hard. This has been a bumpy transition! I hope you get the hotel you want.

Quote from: Kuudere on April 30, 2016, 07:08:36 AM

I think you're fine in being upset. I would be, too. I wouldn't give up hope entirely, though. I know people canceled their room right at the deadline, which means that CMR was probably processing all those cancel requests on Friday. I'd expect next week (starting Monday) that they'd be working to get those newly-opened rooms out to those on the waitlist. I'm hoping that that's the case for you. I hate to see Fanime veterans in situations like this.

Is your waitlist request for multiple nearby hotels rather than just the connected ones? I think that would help your chances, but if you don't have them already added, I'd call them to make sure that adding new hotels would not push you to the bottom of the list.

I should have any room on Hilton and Marriott (maybe Fairmont too??) On my wait list. I actually intend to call Monday with a few questions. I may add more hotels to the wait list if it won't ruin anything.
Thanks, I was actually wondering how the wait list works (automatic/algorithm vs. Manually) and it does make sense that it would be manual. I hope so!!!! I checked my email obsessively on Friday. Also every day.

Man I don't even know. I love fanime so much, I hope the con comes together better than the communication has run.

Quote from: Kyra_Maverick on April 29, 2016, 04:17:37 PM
Quote from: Mango Bunny on April 29, 2016, 01:59:12 PM

Good to know... What about cost? I usually end up finding somewhere around $7/day around the com center.
According to the housing website, Double Tree parking should be $7 for self and $27 for valet.

You win. I apparently couldn't figure it out! Thanks!

Kuudere

Quote from: Mango Bunny on April 30, 2016, 08:36:46 PM
Thanks, I was actually wondering how the wait list works (automatic/algorithm vs. Manually) and it does make sense that it would be manual.

I assume it's probably a mixture of manual and automation... When I called to ask questions regarding where my place was on the waitlist, the woman on the other end of the line assured me that she does not have access to that information, so there's likely some automation in there. She was able to pull up my waitlist request and alter it herself, though.

I haven't seen anyone talk about their waitlist request being granted on Friday (the last cancellation date), so it seems like CMR were probably focusing on the cancellations. Usually people are excited they got the room they wanted and you see a ton of people talking about it (especially on more casual places like the FB fanpage). It's all anecdotal evidence, but some hope is better than none. Good luck and keep us updated!

Kyra_Maverick

Quote from: Mango Bunny on April 30, 2016, 08:36:46 PM
You win. I apparently couldn't figure it out! Thanks!
The website is set up weird this year. You have to click the 'compare' box and then 'view amenities' at the top of the list.

Mango Bunny

Quote from: Kuudere on April 30, 2016, 09:55:40 PM
Quote from: Mango Bunny on April 30, 2016, 08:36:46 PM
Thanks, I was actually wondering how the wait list works (automatic/algorithm vs. Manually) and it does make sense that it would be manual.

I assume it's probably a mixture of manual and automation... When I called to ask questions regarding where my place was on the waitlist, the woman on the other end of the line assured me that she does not have access to that information, so there's likely some automation in there. She was able to pull up my waitlist request and alter it herself, though.

I haven't seen anyone talk about their waitlist request being granted on Friday (the last cancellation date), so it seems like CMR were probably focusing on the cancellations. Usually people are excited they got the room they wanted and you see a ton of people talking about it (especially on more casual places like the FB fanpage). It's all anecdotal evidence, but some hope is better than none. Good luck and keep us updated!

That makes sense. I hope we get a flood of waitlist updates tomorrow! Fingers crossed. I know someone I know cancelled a room for Friday-Monday, so hopefully everything gets moving.

Quote from: Kyra_Maverick on April 30, 2016, 10:57:17 PM
Quote from: Mango Bunny on April 30, 2016, 08:36:46 PM
You win. I apparently couldn't figure it out! Thanks!
The website is set up weird this year. You have to click the 'compare' box and then 'view amenities' at the top of the list.

It is! I can't easily get to the hotel page nor can I easily move around it, especially on mobile. I also have had some weird time outs when trying to log in. Thanks again! At least parking should be okay if I'm stuck there...

Vasyenka

Also, if you're worried about being stuck with a hotel room that you don't want now that the deadline has passed, remember that you can always cancel with the hotel directly and you won't be charged~ c: Though it'd be best to cancel at least 48 hours prior, given the new deposit policy.
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Nina Star 9

Oh no! So sorry that everyone is /still/ stuck in waitlist hell. I'm curious to know if there are any updates today.

I'm not sure how I managed to get so lucky -- if it was the time I put in my waitlist request, or if it was the fact that the room I booked in order to get onto the waitlist was the same type of room I put at the top of my waitlist (so they either gave priority to me because I didn't have the whole weekend, or because the days I didn't manage to snag when booking were easier to fill than filling the whole weekend). Either way, looking at this thread, I feel super lucky that I managed to get the room I wanted.



Also, I've heard the unconfirmed rumors that are swirling (okay, people are posting them on /cgl/) that the Marriott will be cracking down on room parties this year. How true is this, and how strict will the Hilton be? I've heard a lot of people talking about switching their room parties to the Hilton instead of the Marriott, and I'm worried that I'm going to get stuck next to some super loud party room.

I realize that this con doesn't want a party con image and hotels may not like it because rooms can easily get trashed, but I think that every large con needs a party floor or a party block so that when loud parties inevitably happen, they can at least be quarantined away from the rest of us who want to actually get some sleep. Maybe charge a higher rate or make people leave a higher deposit for those rooms. Hotels should also crack down on noise complaints, but that won't be a perfect solution.

Sorry, getting a little off topic here. ;]

AnimeJet

No movement here.. :) I don't see anyone else moving either so the hopefullness of friday cancellations being processed today was that just.. hopefullness. Blegh. Good job screwing over your artists in some new way, fanime lol.

@Nina: to be honest i have no idea why you are worried. If they are loud and disruptful ANY hotel would kick them out if they were reported once or twice, or they would voluntarily move you. No one gets stuck next to a crap room all weekend unless they for some reason do not report it.


Mango Bunny

Quote from: Nina Star 9 on May 02, 2016, 09:52:42 AM
Oh no! So sorry that everyone is /still/ stuck in waitlist hell. I'm curious to know if there are any updates today.

I'm not sure how I managed to get so lucky -- if it was the time I put in my waitlist request, or if it was the fact that the room I booked in order to get onto the waitlist was the same type of room I put at the top of my waitlist (so they either gave priority to me because I didn't have the whole weekend, or because the days I didn't manage to snag when booking were easier to fill than filling the whole weekend). Either way, looking at this thread, I feel super lucky that I managed to get the room I wanted.



Also, I've heard the unconfirmed rumors that are swirling (okay, people are posting them on /cgl/) that the Marriott will be cracking down on room parties this year. How true is this, and how strict will the Hilton be? I've heard a lot of people talking about switching their room parties to the Hilton instead of the Marriott, and I'm worried that I'm going to get stuck next to some super loud party room.

I realize that this con doesn't want a party con image and hotels may not like it because rooms can easily get trashed, but I think that every large con needs a party floor or a party block so that when loud parties inevitably happen, they can at least be quarantined away from the rest of us who want to actually get some sleep. Maybe charge a higher rate or make people leave a higher deposit for those rooms. Hotels should also crack down on noise complaints, but that won't be a perfect solution.

Sorry, getting a little off topic here. ;]

No idea on the parties, but please make sure to call the Hilton staff ASAP if you are having problems! I know they are going to be really busy, but honestly it's really helpful for them to know when it happens rather than get 10 different complaints at check out (possibly with comps being handed out, etc) I say this as someone in the service/hotel industry! Do not be afraid to be the party pooper! I totally will.

OKAY! I called housing and there is a note that it may be up until May 11th that they are working on the wait list allocations. So... there's still hope!!!

No movement for me. I will keep obsessively checking through May 11th. Also probably after that.


Nina Star 9

Good luck! I'm sure that there will be a lot of movement on the list if it'll take them until May 11th to process it all. That seems really hopeful. :]



I'm only worried about the party thing because last time I was at the Marriott, I was stuck next to a very loud party room with very rude guests and calling in noise complaints to the hotel did nothing to stop it. I just don't even want to hassle with any more 3AM calls to the front desk because the room next door won't stop blasting music and yelling in front of our room's door, and having the hotel do nothing while the party continues all weekend. That was not a good experience and understandably makes me not want to stay at the Marriott again! Hopefully the Hilton staff is better if I get stuck next to a room like that again.

Mango Bunny

Quote from: Nina Star 9 on May 02, 2016, 12:59:57 PM
Good luck! I'm sure that there will be a lot of movement on the list if it'll take them until May 11th to process it all. That seems really hopeful. :]



I'm only worried about the party thing because last time I was at the Marriott, I was stuck next to a very loud party room with very rude guests and calling in noise complaints to the hotel did nothing to stop it. I just don't even want to hassle with any more 3AM calls to the front desk because the room next door won't stop blasting music and yelling in front of our room's door, and having the hotel do nothing while the party continues all weekend. That was not a good experience and understandably makes me not want to stay at the Marriott again! Hopefully the Hilton staff is better if I get stuck next to a room like that again.

Ugh! That's horrible! I hope Hilton is better! If not... keep taking the complaints up the chain. Even if they fail to stop it at the time hopefully you can have something in return to make you happy. I know it's a convention but still. I hate parties!

RedGxHenshin

Any news about waitlist fulfillments yet? I see Fairfield Inn, Holiday Inn, and SpringHill rooms are available. Not sure if that means the people there cancelled their rooms or got transfered to other hotels.
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Mango Bunny

Quote from: RedGxHenshin on May 07, 2016, 01:31:12 AM
Any news about waitlist fulfillments yet? I see Fairfield Inn, Holiday Inn, and SpringHill rooms are available. Not sure if that means the people there cancelled their rooms or got transfered to other hotels.

Nothing on my end! Feeling despondant!

Amanojaku

My friend just cancelled a Double Tree reservation for the whole weekend, so something may free up there soon.
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Angelx624

I wish you all good luck in hotels!! :( Hate seeing people have to stay far away. I had to do that once, and I hated it. ;_;
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Vasyenka

#274
Great news on my end: my waitlist went through! My hotel block was on 2/25 at 12pm, and my waitlist confirmation was at 1pm. Originally I snagged a room for a single night at the Hilton and joined the waitlist to extend my days there with a different room type. If it helps any, I also gave my Hilton Honors number when I first made my reservation~

Anyway, good luck to everyone else! ;w; <333
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kameifan5x

Room at the San Jose Marriott for 2 double beds opened up. Go grab them before they are out.

AnimeJet

Quote from: kameifan5x on May 10, 2016, 04:39:23 PM
Room at the San Jose Marriott for 2 double beds opened up. Go grab them before they are out.

Do you mean full price rooms or on the block. Why would they go up for the block, people like me are on the waitlist for those rooms..

With no movement still here.

kameifan5x

There was available rooms for 2 double beds at $135/night, but it looks like those rooms are booked up now.

Mango Bunny

Nothing here on the end if the 10th. I feel like we are about done here.

Vasyenka

If it helps any, my waitlist confirmation e-mail was sent to me at a really weird time, like 11pm PST. I can understand a delay in said e-mail confirmations, but still~ :v
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