FanimeCon Events and Discussionmentarianism > Registration

Fan Name Issue?

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Nina Star 9:
I got a confirmation email from the con about registration, and it told me that I needed to confirm that my fan name is correct before picking up my badge, and that I can change it in the online system. The fan name written in the email is horribly incorrect ("@@UDF1" is what they gave me, and I don't want to sound like some prisoner or android in a bad sci-fi film), but it is correct in the online system when I went to go change it.

Which should I trust, the online system, or the email I got? Should I email Reg to confirm? I don't want an incident like last year where they printed my real name twice instead of my fan name.

Jae-:
Have the same issue with the exact same @@UDF1 in the fan name section. Shows up correct when going in the 'Edit Registration' page. Must be some sort of bug in the system.

Hopefully it's not a big issue, or else might be a long wait in the lines. :/

InsaneDavid:
Yup, same thing here - I'd guess whatever is supposed to be populating the e-mail that was just sent out is pointing to the wrong place to grab the data.  No issues when logging in and printing the confirmation directly so I'm not worried about it.

At least no barcode fiasco like last year!!

Jae-:

--- Quote from: InsaneDavid on May 19, 2017, 05:37:51 PM ---Yup, same thing here - I'd guess whatever is supposed to be populating the e-mail that was just sent out is pointing to the wrong place to grab the data.  No issues when logging in and printing the confirmation directly so I'm not worried about it.

At least no barcode fiasco like last year!!

--- End quote ---

Just a side note, the QR code from the e-mail they sent vs the QR code viewed directly in the web registration account are different. So if you prefer the website confirmation, I would probably print the e-mail, too, just to be on the safe side.

Update: Support just responded to my inquiry and said they were aware of the problem and that the error is only reflected in the e-mail and not the system.

Nina Star 9:
Good to know that it's just an email issue and not a system issue.

The different QR code thing is troubling, though -- I wonder if the con will be accepting either/or?

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