I stayed at the Fairmont this year again.
Pros:
1. Check in was quick and easy. I got their early, too early because they didn't have my room type I originally booked available, so they offered to upgrade my room at no additional charge.*
2. Quiet area not by the elevator was appreciated.
3. Decent view from the window.
4. Room service was great.
Cons:
1. The room they "upgraded" me to was meh. I originally booked a room with a king bed and was "upgraded" to a queen deluxe room. It was just me by myself so it wasn't a huge deal but the room itself wasn't anything special or more deluxe from the Kings I've stayed in previously. Room seemed it was the same size, just a smaller bed.
2. Elevator con this year seemed worse than previous years imo. I normally didn't have an issue getting to where I needed to go but this year was pretty bad. Granted, this wasn't 100% the hotel's fault but still felt it was worth mentioning.
3A. The bathroom. By far the worst bathroom experience so far. The faucet covers for the bath were literally falling off. I would easily take them off with no force, especially since they were already loosened off the wall when I got there. I didn't use the bath so not a huge deal to me but still.
3B. The water temperature was pretty bad this year. It was mostly hot but every minute or two it'd have 10-15 seconds of cold water. That's never happened before when I've stayed there. Pretty big con in my books.
3C. The toilet paper rolls. Everyone knows it's
over, not
under, however whoever was there before me (or maybe room service did) put it under. This isn't a serious con but one I feel may sway people either way. jkjk.
4. I was somehow checked out without me personally checking out. I waited in linecon to checkout on Monday just to be told I was already checked out. I was confused, I informed the service desk person that I haven't checked out yet and asked if there was some magical automated way I could have accidentally have done it even though I know I was never in any kind of area/position anywhere to accidentally checkout. I was assured it couldn't have been done automatically and had to have been done by someone personally. I did get a text about using the express checkout where I would text them the email I'd like my receipt and when I'd be checking out but I never did that so idk. If I would have known I was already somehow checked out, I wouldn't have waited in line forever.
Overall, I was still pleased with the Fairmont. Nothing I could really complain about. I plan on sticking with them next year and years after with the exception of I'll wait for my original room I booked rather than being "upgraded." Or at least check out the "upgraded" room first and decide if I want to stay there or wait until my room becomes available.