Quote from: AngelWings on June 04, 2015, 08:50:50 AMThanks. No one was told about that so they'll know for next year. My main concern is making sure there's some identifier for disabled attendees and staff so we're not stuck in long lines, or if we DO get to get help into panels or halls or what have you, people don't get as salty about us passing in.
Day zero is a day for preregistration pickup only. This means that we are not set up to accept any payments for memberships from anyone. This is likely the reason they would have been turned away. There are issues surrounding changing that but I will bring this concern to our head's attention. The other reason they may have been turned away would have been if they arrived outside of the posted hours.
During day 1-4 those who are disabled may utilize the special registration booth if they so choose. And it will be necessary for them to head there if they have specialized circumstances.
[Thank you for the reply on the other thread, too. I really do appreciate that information.]