I had a question/complaint for table assignments. I got the e-mail for the table assignment on April 30, 2007, and I sent in my choice for tables not seven hours after that e-mail went out (three were requested, but I sent in SIX table choices just in case my choices already got picked.). Later in the morning on May 1st I got a confirmation e-mail indicating my first choice was confirmed. All is well.
I got to the convention on Friday at 10am and was turned away at the door since I did not have my seller's permit *in my hand* (even though did say that I sent in a copy and I would have a copy in my hand and at the table when I started selling when the room opened since I only came down to claim the table.) I came back not 15 minutes later (and now told I sent in everything and was not asked to produce the seller's permit which I made a return trip to my room to obtain) only to find my table had been assigned to another artist and I was simply assigned the next table (which was not included in any of my six choices).
The only explaination I got was that there were many duplicate requests. I know the AC staff were very busy at the convention, but since this is after the con, and maybe you've had a chance to hash out what happened, I would appreciate a more detailed explaination as to what happened to my confirmation wayyy back in May 1st. If in fact I was somehow bumped from my spot pre-con due to a duplicate request, I would like to know why I was not notified of this before hand.
The entire process has been difficult between the strangely worded contract, and the delay in response from the convention staff with respect to the Artist Colony. The staff members were all very nice (the ones I met at the convention) and no one has been rude, but I just would like to know the reasons why all this happened. I thought I did all the right things to secure my choice but it just didn't happen. Please don't just tell me that there were duplicate requests. Could you at least tell me 1) when I got bumped and 2) why I was not notified?
I got to the convention on Friday at 10am and was turned away at the door since I did not have my seller's permit *in my hand* (even though did say that I sent in a copy and I would have a copy in my hand and at the table when I started selling when the room opened since I only came down to claim the table.) I came back not 15 minutes later (and now told I sent in everything and was not asked to produce the seller's permit which I made a return trip to my room to obtain) only to find my table had been assigned to another artist and I was simply assigned the next table (which was not included in any of my six choices).
The only explaination I got was that there were many duplicate requests. I know the AC staff were very busy at the convention, but since this is after the con, and maybe you've had a chance to hash out what happened, I would appreciate a more detailed explaination as to what happened to my confirmation wayyy back in May 1st. If in fact I was somehow bumped from my spot pre-con due to a duplicate request, I would like to know why I was not notified of this before hand.
The entire process has been difficult between the strangely worded contract, and the delay in response from the convention staff with respect to the Artist Colony. The staff members were all very nice (the ones I met at the convention) and no one has been rude, but I just would like to know the reasons why all this happened. I thought I did all the right things to secure my choice but it just didn't happen. Please don't just tell me that there were duplicate requests. Could you at least tell me 1) when I got bumped and 2) why I was not notified?