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Messages - EllaMit24

#1
Registration / Re: Group Registration Problem
February 27, 2014, 12:21:49 AM
Why is that number not listed on the website?
#2
I suppose that makes sense as far as liability. However it still saddens me. I really did feel like being able to register 2 people in a group just flowed so much better. But I DO see what you're getting at. I also had trouble finding more information on the site... then again I am old and the new layout befuddles me lol. I will just have to find a time that works for him, or I'll just forget about the ticket I mean 55 bucks really isn't that much.

I am not sure I understand how having each and every individual person who pays for registration being there and present when picking up their badge shortens the line wait time however? With group registration it made it possible for only the group leader to be present to pick up the group's badges versus every single individual being present. This year each and ever single person who registers will have to be physically present to pick up their badge, which would naturally mean more bodies in the line. For example if a group of 3-4 friends want to attend together, in years prior the group leader would wait in line while some of the other group attendees handled the hotel setup. It saved a lot of time and saved space in line, but this year those same friends have expressed that they'll all be standing in the line at the same time Thursday morning together so they can get their badges at the same time. Which makes 3-4 bodies in the line instead of only 1.

I haven't attended the con in probably 3 years so I'm still lost to the changes. But I am hoping they all work for out for all the congoers. Hoping it'll be just as fun this year.

Thank you for your help and I look forward to attending the con.
#3
Registration / Badge Refund?
February 26, 2014, 03:53:07 PM
Since the other person, who I paid for, will not be able to pick it up in person. And since apparently I cannot pick it up for them... how would one go about getting a refund for the badge?

I was not aware that this would be such a huge issue. I tried going back in and changing his name off it to my own, and I cannot. I tried finding a spot where I could cancel the order, or refund the badge, and there is nothing.

There is no phone number to talk to someone, only an email. I am wondering what is the best way to get that badge refunded because he won't be able to use it now.
#4
I sent them an email, I really want to know if there is absolutely no way to pick up a badge that you paid for for someone else. I paid for my husband, we have the same address and I used my card information for both. He works Thursday and will be unavailable to pick up the badge. There's is absolutely no way he can come with me. He can give me one of his id's though, you would think that would be sufficient? Furthermore if I pay for another person's ticket with my own money and card info I really think I should be able to pick it up myself.

What about parents registering their children who would need their parents to pick up the badge anyway. Are you guys saying that the child would HAVE to be present to pick up their own badge even though through Fanime rules their parents have to purchase badges for minors as well as be present picking them up. That to me makes absolutely no sense. I really want to hear what Fanime has to say about this situation because I'm a little annoyed if I have to drag my husband out of work just to get his badge.