FanimeCon 2024 Forums

FanimeCon Events and Discussionmentarianism => Hotel and Facilities => Topic started by: Lucifargundam on February 10, 2014, 10:12:39 AM

Title: Housing Page - Service Unavailable?
Post by: Lucifargundam on February 10, 2014, 10:12:39 AM
I keep trying to reserve a room, but it keeps dropping this one on me D:
Title: Re: Housing Page - Service Unavailable?
Post by: SkaiRa1n on February 10, 2014, 10:14:12 AM
Same for me!! It's crashing!
Title: Re: Housing Page - Service Unavailable?
Post by: Avairrianna on February 10, 2014, 10:14:42 AM
Me too. It just keeps uploading my page wherever I am at in the process. I think we broke the website again
Title: Re: Housing Page - Service Unavailable?
Post by: Valcust on February 10, 2014, 10:15:48 AM
Just keep trying! I got through, but the processing is still slow, they're definitely dealing with a flood of people right now >_>

EDIT: the processing is SUPER slow ._.

EDIT-EDIT: IT WOOOORKED~ :3
Title: Re: Housing Page - Service Unavailable?
Post by: kookiekween99 on February 10, 2014, 10:18:01 AM
They gave us a number to call, but the phone lines are busy too.
Title: Re: Housing Page - Service Unavailable?
Post by: SweetNiar on February 10, 2014, 10:19:58 AM
do you have the phone number in case we can get threw? ^^ Cause i dont see the number :o
Title: Re: Housing Page - Service Unavailable?
Post by: Barnes on February 10, 2014, 10:21:32 AM
^ From FanimeCon's Twitter:

"If you are unable to access the website, please call CMR: (800) 924-4232 (Toll Free U.S. & Canada)
(415) 979-2282 (Outside U.S. & Canada)"
Title: Re: Housing Page - Service Unavailable?
Post by: LiL Moon on February 10, 2014, 10:22:16 AM
I think I just got really lucky then. I managed to reserve at the Hilton before the site crashed. Got my confirmation so I'm sure I'm good.
Title: Re: Housing Page - Service Unavailable?
Post by: Hachimitsu on February 10, 2014, 10:22:57 AM
Quote from: Barnes on February 10, 2014, 10:21:32 AM
^ From FanimeCon's Twitter:

"If you are unable to access the website, please call CMR: (800) 924-4232 (Toll Free U.S. & Canada)
(415) 979-2282 (Outside U.S. & Canada)"

phone lines are full!!!!
Title: Re: Housing Page - Service Unavailable?
Post by: DangerHeart on February 10, 2014, 10:24:34 AM
I could've booked before the last crash but it reloaded my screen times telling me to confirm my email >.< I retyped it every single time.
Title: Re: Housing Page - Service Unavailable?
Post by: Hachimitsu on February 10, 2014, 10:26:22 AM
Quote from: DangerHeart on February 10, 2014, 10:24:34 AM
I could've booked before the last crash but it reloaded my screen times telling me to confirm my email >.< I retyped it every single time.

was very fortunate for google chromes auto fill, but then when it got to the country. it listed me as albania and the [ NEXT >] button was missing!!!!
Title: Re: Housing Page - Service Unavailable?
Post by: heeroyuy135 on February 10, 2014, 10:26:57 AM
Some people are getting lucky by either just slipping through or calling at 10am
Title: Re: Housing Page - Service Unavailable?
Post by: DangerHeart on February 10, 2014, 10:29:26 AM
Quote from: Hachimitsu-ink on February 10, 2014, 10:26:22 AM
Quote from: DangerHeart on February 10, 2014, 10:24:34 AM
I could've booked before the last crash but it reloaded my screen times telling me to confirm my email >.< I retyped it every single time.

was very fortunate for google chromes auto fill, but then when it got to the country. it listed me as albania and the [ NEXT >] button was missing!!!!

Sadly I'm not on my computer which has that >.< I'm even just doing this for a friend who's working right now, looks like he's staying at a further hotel.
Title: Re: Housing Page - Service Unavailable?
Post by: Silent Vengeance on February 10, 2014, 10:31:59 AM
Thank you for your reservation,
Your FanimeCon Housing confirmation number is. Please refer to this confirmation number whenever you contact FanimeCon Housing regarding your housing arrangements. You may wish to print this page for your records. You will also receive a confirmation by email.
You will also receive a confirmation by email. Please refer to this confirmation number whenever you contact FanimeCon Housing regarding your housing arrangements.

'you will also receive a confirmation by email' twice? lol
my prayers are with those that are still trying to book :)
Title: Re: Housing Page - Service Unavailable?
Post by: Lucifargundam on February 10, 2014, 10:38:00 AM
...and just like that, all the rooms are booked... i didn't get one...
Title: Re: Housing Page - Service Unavailable?
Post by: DangerHeart on February 10, 2014, 10:39:20 AM
Apparently it finally worked...........time to curl into a ball and cry from relief.
Title: Re: Housing Page - Service Unavailable?
Post by: Barnes on February 10, 2014, 10:44:05 AM
I finally got through just a couple of minutes ago via the webpage.

Not at my first or second choice of hotel though XD
Title: Re: Housing Page - Service Unavailable?
Post by: SkylerKarashi on February 10, 2014, 10:45:09 AM
Got my second choice. O.o people looked at me like i was nuts in my car, but so well worth it. *Sighs of relief*
Title: Re: Housing Page - Service Unavailable?
Post by: heeroyuy135 on February 10, 2014, 10:45:25 AM
I'm not staying a hotel for Day Zero, but I'll take Fri-Mon at the Mariott
I love me the Mariott :)
Title: Re: Housing Page - Service Unavailable?
Post by: Avairrianna on February 10, 2014, 10:51:48 AM
OMG that was crazy! Got a reservation for at least my 2 backups but had to waitlist for Thursday night! Hope it comes up! (Maybe I should have gone with staff housing jeez!)
Title: Re: Housing Page - Service Unavailable?
Post by: Lucifargundam on February 10, 2014, 10:53:03 AM
Quote from: Avairrianna on February 10, 2014, 10:51:48 AM
OMG that was crazy! Got a reservation for at least my 2 backups but had to waitlist for Thursday night! Hope it comes up! (Maybe I should have gone with staff housing jeez!)
where's the waitinglist?!!
Title: Re: Housing Page - Service Unavailable?
Post by: mlarad on February 10, 2014, 10:55:16 AM
I have not received my confirmation email. Is anyone having the same issue?
Title: Re: Housing Page - Service Unavailable?
Post by: Avairrianna on February 10, 2014, 10:58:23 AM
Quote from: Lucifargundam on February 10, 2014, 10:53:03 AM
Quote from: Avairrianna on February 10, 2014, 10:51:48 AM
OMG that was crazy! Got a reservation for at least my 2 backups but had to waitlist for Thursday night! Hope it comes up! (Maybe I should have gone with staff housing jeez!)
where's the waitinglist?!!

You HAVE to call Fanime Housing to get on waitlists. I booked online while I was on hold on the phone. Once I got through I already had my confirmation numbers to give them.
Title: Re: Housing Page - Service Unavailable?
Post by: Lucifargundam on February 10, 2014, 11:32:38 AM
Quote from: Avairrianna on February 10, 2014, 10:58:23 AM
Quote from: Lucifargundam on February 10, 2014, 10:53:03 AM
Quote from: Avairrianna on February 10, 2014, 10:51:48 AM
OMG that was crazy! Got a reservation for at least my 2 backups but had to waitlist for Thursday night! Hope it comes up! (Maybe I should have gone with staff housing jeez!)
where's the waitinglist?!!

You HAVE to call Fanime Housing to get on waitlists. I booked online while I was on hold on the phone. Once I got through I already had my confirmation numbers to give them.
I probably shoulda just called from the get-go to make a reservation...
Title: Re: Housing Page - Service Unavailable?
Post by: KyraEnsui on February 10, 2014, 11:39:54 AM
Quote from: Avairrianna on February 10, 2014, 10:58:23 AM
Quote from: Lucifargundam on February 10, 2014, 10:53:03 AM
Quote from: Avairrianna on February 10, 2014, 10:51:48 AM
OMG that was crazy! Got a reservation for at least my 2 backups but had to waitlist for Thursday night! Hope it comes up! (Maybe I should have gone with staff housing jeez!)
where's the waitinglist?!!

You HAVE to call Fanime Housing to get on waitlists. I booked online while I was on hold on the phone. Once I got through I already had my confirmation numbers to give them.

I have email Housing before to be on the waitlist and they do let you know if you have it or not.
Title: Re: Housing Page - Service Unavailable?
Post by: blacklolita on February 10, 2014, 12:42:52 PM
Hey guys dont give up look for the rooms on other sites like orbitz and kayak.com cause i saw some room on there for fanime. And you always keep looking or calling for rooms that people drop because they cant go anymore, thats what my friend does because he waits closer to fanime when people start dropping rooms
Title: Re: Housing Page - Service Unavailable?
Post by: blacklolita on February 10, 2014, 01:08:07 PM
Some other site are expedia.com (http://expedia.com)      travelocity.com (http://travelocity.com)    and bookingbuddy.com
Title: Re: Housing Page - Service Unavailable?
Post by: limDsage on February 10, 2014, 01:12:21 PM
I suppose I got lucky; it took roughly 10 minutes for me to get in the website. Got a room at Holiday Inn at Airport. Kind of a little bit farther from the convention, but hey take what you can get right?
Title: Re: Housing Page - Service Unavailable?
Post by: Mr Lex on February 10, 2014, 02:01:23 PM
I got booted out after selecting a room at the Marriot and then again when trying to get one at the Sainte Claire (the Hilton and Marriot got booked out in those few minutes).

After half an hour I got a room at the DoubleTree, and I have to say, I'm not very happy right now.

Here's hoping waitlists go well.
Title: Re: Housing Page - Service Unavailable?
Post by: Hachimitsu on February 10, 2014, 02:47:49 PM
Quote from: mlarad on February 10, 2014, 10:55:16 AM
I have not received my confirmation email. Is anyone having the same issue?

I prt src my window but I only receive ONE confirmation out of 2 so im still waiting for the other O_O!!!!

is anyone else having the same problem as I do?
Title: Re: Housing Page - Service Unavailable?
Post by: Mr Lex on February 10, 2014, 03:02:08 PM
Quote from: Hachimitsu-ink on February 10, 2014, 02:47:49 PM
Quote from: mlarad on February 10, 2014, 10:55:16 AM
I have not received my confirmation email. Is anyone having the same issue?

I prt src my window but I only receive ONE confirmation out of 2 so im still waiting for the other O_O!!!!

is anyone else having the same problem as I do?

I would call to make sure it went through.