FanimeCon 2020 Forums

FanimeCon Events and Discussionmentarianism => Registration => Topic started by: Koru on February 24, 2014, 04:47:04 PM

Title: Group Registration Problem
Post by: Koru on February 24, 2014, 04:47:04 PM
Hello, I'm the group leader for my group and I was just registering my members when one of their registrations somehow got duplicated. Now I have an extra registration that I didn't mean to make at all! I know it says no name changes but this was an honest mistake and I have no idea how to remedy it. This is troubling because now $110 is charged to the same person when it shouldn't be. Please help, thank you!
Title: Re: Group Registration Problem
Post by: ewu on February 24, 2014, 04:56:42 PM
Hello, I'm the group leader for my group and I was just registering my members when one of their registrations somehow got duplicated. Now I have an extra registration that I didn't mean to make at all! I know it says no name changes but this was an honest mistake and I have no idea how to remedy it. This is troubling because now $110 is charged to the same person when it shouldn't be. Please help, thank you!

Please e-mail fanireg@cmrus.com, they should be able to resolve this issue.
Title: Re: Group Registration Problem
Post by: Koru on February 24, 2014, 04:58:10 PM
Hello, I'm the group leader for my group and I was just registering my members when one of their registrations somehow got duplicated. Now I have an extra registration that I didn't mean to make at all! I know it says no name changes but this was an honest mistake and I have no idea how to remedy it. This is troubling because now $110 is charged to the same person when it shouldn't be. Please help, thank you!

Please e-mail fanireg@cmrus.com, they should be able to resolve this issue.
Thank you so much for the quick reply, I was worried there! I'll do that right away.
Title: Re: Group Registration Problem
Post by: Koru on February 26, 2014, 07:35:15 PM
Hello, Fanireg@cmrus.com still hasn't responded and there's only 2 days left until the price goes up! I can't afford to wait until then for an answer, should I go ahead and submit the group registration and then ask registration to refund the extra $55 of my duplicated friend?
Title: Re: Group Registration Problem
Post by: ewu on February 26, 2014, 10:49:29 PM
Hello, Fanireg@cmrus.com still hasn't responded and there's only 2 days left until the price goes up! I can't afford to wait until then for an answer, should I go ahead and submit the group registration and then ask registration to refund the extra $55 of my duplicated friend?

you can email them again, or call them at 800-924-4232.
Title: Re: Group Registration Problem
Post by: EllaMit24 on February 27, 2014, 12:21:49 AM
Why is that number not listed on the website?
Title: Re: Group Registration Problem
Post by: ewu on February 27, 2014, 10:27:48 AM
Why is that number not listed on the website?

The contact information can be found at the bottom of the registration page. It is the page where you are sent after clicking "registration" on the main page. The link is here: https://www2.cmrreg.com/fan_6a/