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@Ewu: Thanks so much for your prompt response :O

Unfortunately, I'm in somewhat of a strange predicament. One artist registered with part of her full name for her pre-reg and I registered her with her full name for the AA reg, so I know that's causing one error. The other person I'm having issues with registered with a different email for her Fanime pre-reg than the email I registered her with for the AA reg. I have both of their correct badge numbers but I can't change any of their previous Fanime pre-reg information so I still get the "registration not found error" for both of them. Basically, I can't find a way to change anything that would make them match.

Is there anything else I can do? I did send an email already to artistalleyATfanimeDOTcom, which has more detailed information.

Hey guys :D

So I'm one of the unfortunate few who had some discrepancies between AA reg and Fanime pre-reg information, so I can't get past stage 5's "registration not found" error. Did anyone else who have this problem get theirs resolved? I'm dying a little bit inside with each passing day where I don't finish stage 5.... DX

I do sincerely apologize to the Fanime staff for the inconvenience too T^T