Messages

My main complaint is towards Head Rover Terrance. He wears glasses and has a buzz cut. This man should not be working again as head rover next year. He right off the bat very rude, smug and arrogant. I understand that staff says that he's military but I couldn't care less if he was. It gives no excuse for him to treat me the way he did. Basically this man ruined all of Friday for me as he outright denied my Stormtrooper blaster prop, which was made out of hyperfirm rubber with no working components and is a big piece of rubber, without giving me a chance to explain and prove that it's clearly a fake and ignoring other weapons that looked more real than mine. I also must point out that his examples as to trying to prove his point like when these snipers on the roof tops protecting Obama when he was in San Jose a couple of days ago wouldn't like my blaster, well what kind of idiot would even bring a fake gun or even a cheap $1 squirt gun when the President is around? And no sorry but I also have to call bullshit on police frisking Stormtroopers just because of our blasters. Even as going as far as going on the radio and essentially labeling me a criminal. What's funny is he claims to be a fan of the 501st Legion, an organization I'm apart of, while at the same time as I said treated me like a criminal which not only did he disrespected me but spat all over the good name of the 501st Legion as a whole. I am not the only person who this man had gave crap to. There are plenty of others who understand where I'm getting at. I spent most of my Friday trying to get this mess of a situation resolved so that my fellow garrison members wouldn't have to go through what I had to go through.

Also I think the staff can do a better job not procrastinating. Having per-registration, hotel registration, guest announcements come extremely late is not the way staff should run a con. I understand that there was a staff change but that's not enough to excuse such a poor job.

All things concerned the only major complaint is Terrance. He is the number one example of who not to hire back.

I second this complaint.  My experience with Terrance in the peacebonding room was extremely unpleasant due to his condescending attitude.  As a paid attendee, I expect to be treated with some level of respect yet was essentially belittled out of the room.  This coupled with a 6 hour long registration line on Day 0 made this convention something I'd much rather forget.