Messages

Thanks for you response; I completely understand that things happen and no one is to blame. I guess I would say that it was the way the situation was handled that upset me, I think the people could have been more professional if they are going to deal with public. If it is possible could you tell me how to handle the situation next year?  Where to go etc.

Thanks again
Scooter

P.S Loved the Steampunk at the Doubletree and the shuttle service.  Hope that comes back!

I am an older person with knee problems. The first year I attended I was allowed to pick up my badge without waiting on line, In 2012, I was told (rudely) by the way that I had to stand in the five hour line. I am sure I am not the only attendee with problems standing, as well as the average attendee having to stand in the sun. Why does it take so long to hand out the badges? Why are the badges not mailed if requested, the recipient could pay for insurance if that is a problem?

Thanks
Scooter