Quote from: SOawesomeness on June 06, 2013, 11:18:53 PMQuote from: foester on June 06, 2013, 08:51:34 PMWe had internally discussed this and CA was very concerned because of their lack of resources and capabilities to handle a large line. I will be considering solutions or alternatives to your concern. Thank you for your feedback.Quote from: SquallLHeart on June 05, 2013, 04:35:47 PMWhat I find extremely irritating, though, is the fact that Fanime specifically made us choose whether you wanted to pick up your badge at Fanime or Clockwork when you pre-registered and it was never mentioned in the actual line or prior to the convention that you could pick up your badge at EITHER location.
pre-printed badges: it was done in the past.. but why not this year? because Fanime wanted the capability for people to choose where they can pick up their badge. (yes, people could have gone to Clockwork Alchemy)
And if by chance this was posted on Twitter or something on the day registration opened, that's a good step, but there's also something to be said for face-to-face verbal communication. Or a physical sign. :/
I am considering also having a roaming Registration "Info" Booth as well, as I saw the feedback for Info desk's was very popular. I'm actually very excited to explore this possibility! Signage will be increased as well. Definitely.
Actually, CA staff members were announcing to people in the Doubletree shuttle lines that they could indeed pick up badges and to "tell friends, post it on facebook, and post it on twitter." This indicates that they could have been able to handle many more people, as CA's registration lines were extremely short. Definitely made for some happy attendees who were spared the several hour long lines. From what I was told, Fanime staff were discouraged from disclosing that people could pick up their badges from the Doubletree (unless asked first). Perhaps better communication between Fanime and CA during the actual convention could have helped to bring attendees to the Doubletree, alleviate the lines, and keep CA's registration department busy.