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so.... i do very much suggest, that instead of continuing to complain... stand up and physically be proactive and be part of the solution. help volunteer yourself and become staff. see first-hand what staffers go through and help to make everyone's experience at Fanime better. your inputs are much better heard in person than on a forum.

Complaining is being a proactive part of the solution.

If you don't complain, staff will never know about any of the problems. Staff read this forum. They read the feedback forms -- complaining forms, I suppose you'd consider them. They have to be told that something isn't working, a very detailed account of why it's not working, in order to fix it.

And becoming staff changes nothing if the department heads decide that they're going to keep using the same registration system they've relied on for the past several years without adapting. None of these complaints we're seeing are new and I know for a fact that staff members have raised these issues with the people in charge of registration to no effect.

I fear they won't change the way they approach this until someone gets hurt or ill from standing for 6+ hours without relief and there is a lawsuit.