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Messages - ZombieK

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1
Yeah. Some people mentioned in the last thread they contacted and got denied refunds  :P

2
Saw that.

Pretty late to announce something that was so obvious huge failure to not communicate with people who paid early by at least saying we will announce something when we have a better idea.

Like I said I personally don't care about a refund but it is ridiculous to not offer it to people who need it as some people are still hurting for money at the moment.

Virtual cons just are not the same.
See you in 2022 (maybe) santa clara will be the last to reopen.

3
Im sure alot of people want refunds which I can see why with the lack of funds going around for everyone due to corona virus
But for me I don't care about the money its the lack of communication that is disrespectful.
I don't see how fanime can get away with acting like this to long time fans [ie the people who buy tickets in January] alot of big cons were forced to refund due to backlash if they tried to hold the money without an option to refund.

Its going to get to the point where someone is sick of this and goes to twitter or 7 on your side  ;) ;) :-X

Its because yall refuse to say even one word about this its been 9 months since your last news post.

Completely Disrespectful.
Thats how I felt before yall even deleted the thread which makes you Completely Disgusting in terms of PR.

You made the promise to communicate in the fall of last year.

Well? Get on with it.

4
Alright. So this was posted in the news section last year

"Those that have pre-registered for FanimeCon will have their tickets automatically deferred to 2021. A confirmation for FanimeCon 2021 will be sent out prior to the launch date, in Fall of 2020."

People complained about no info coming out plus no one has gotten any refunds .
Yet for some reason that thread seems to be missing on the forums like the mods deleted it or something hummm weird.

Might be a better idea to have a discussion with your customers since you promised updates instead of just deleting the thread.

Its been a full year since you have gotten peoples money.
Its time for an answer.

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