Long Lines to register

Started by wavieira, April 20, 2008, 06:51:53 PM

0 Members and 1 Guest are viewing this topic.

wavieira

Last couple of years were awesome!  However, I heard several complaits (and experienced this myself) that registration lines were awful!!  in 2006, I waited almost 2 hours for some moron to take my money and give me a pass.  Last year wasnt much better.  I attend tons of conferences, and this is (by far) the worst in the registratoion process.

Mister_E

A.K.A. "Mr. Zeon Flag" Laughing Man MK. VI: with Power Ranger Gloves, Mustache and Zeon Flag in hand is 100%

L3sli3_Lov3s_Chu

I totally agree. Last year was my first year and I stood in line for well over 3 hours. I was shocked at how there was only 4 - 5 registration booths open and there was a hold up. I think this year it would be a smart move , and Fanime's best move to have around 10, or atleast 7 , registration booths open this year as to keep long lines to a minimum and in general just to get people in.

redroses3164

That's why pre-regging is so very awesome. As long as you have the info on you, it's a breeze.

For at con regging, it depends on what time you are regging. At certain points of the day it'll be longer than others...

InsaneChan

Actually, it's funny. The last two years I've gone I didnt do pre-reg. So I waited in line for 10 minutes to get my badge. All the while, the pre-reg line probably took others at least an hour or two! Tis a mystery.
Love. Life. fANIME.

Steve.Young

It severely depends on WHEN you go.

It also depends on when everyone else decides to show up.

Last year, was particularly bad. We seriously had line control problems =P.

I was the guy going up and down the lines yelling stuff like prices, answering questions, etc. Remember me? Haha

Anyways, this year it is supposedly better.
Director of Marketing
Staff Moderator - Fanime Forums.

Please PM me with any questions, comments, or concerns.

Steve[AT]Fanime[DOT]Com

Knightfire

If I noticed anything last year, it was that Pre-reg took longer than normal. Me and a friend got there at about 3. Got in line, and waited. The wait felt unusually long to us so I was wondering if you folks noticed the same?
Starting work for Fanime 2011

Steve.Young

I think that was really due to the regular line being so backed up =p
Director of Marketing
Staff Moderator - Fanime Forums.

Please PM me with any questions, comments, or concerns.

Steve[AT]Fanime[DOT]Com

Jerry

There are several reasons (not to be confused with excuses) of why Reg was so bad last year on satruday morning which turned into saturday evening for the 5+ hour wait.

As Rovers/Sauces was trying to keep the line in check...

Registration team had several internal (uncontrollable problems) that held up the processing of the line.

Limited staff, limited training, Broken credit card readers, and other printing issues just to name a few.

again thats why most con-gers would preach the pre-registration before con.
People who reg @ con have to understand theres never a perfect process and we're sorry for literally killing 5+ hours that you could never get back, but if the reg line attacked and brutalize the Registration team would that really solve anything?

Next time have a plan, and if u are going to wait for 5+ hours bring something to entertain yourself and please dont cause a mob mentality by rubbing off negative vibes just because you cant control the situation.

like most people say lately :
Fanime is a privalege; NOT a right. there's a difference.   :)
Facebook: https://www.facebook.com/jerry.pang


Games, Friends & Fanime oh my! :D

Moonblossom

After waiting five or six hours in line after pre-regging for my first big con (AX 05), nothing seems that bad to me anymore ;)

Last year I was super lucky and got a dealer pass and someone else had gotten it for me, so I had no waiting, but even a few hours this year won't be the end of the world.

Jerry

Quote from: Moonblossom on April 21, 2008, 08:13:48 AM
After waiting five or six hours in line after pre-regging for my first big con (AX 05), nothing seems that bad to me anymore ;)

Last year I was super lucky and got a dealer pass and someone else had gotten it for me, so I had no waiting, but even a few hours this year won't be the end of the world.

So long as your a legitmate dealer and derserved the badge... im okay with that.

its extremely frowned upon to inappropriately use/swap badges for personal use.

Please dont do anything sneaky unless ur a license ninja.
Ask a ninja, the application and selection process of ninjas is brutal.
not a pretty sight at all.  :P
Facebook: https://www.facebook.com/jerry.pang


Games, Friends & Fanime oh my! :D

Moonblossom

Oh, no! I was staff at the Gaia Online booth. :) It was legit.

They registered us all as a group, and gave us all our badges so we could come set up in the morning.

YoureMyHiro

Quote from: Jerry on April 21, 2008, 08:04:36 AM
Next time have a plan, and if u are going to wait for 5+ hours bring something to entertain yourself and please dont cause a mob mentality by rubbing off negative vibes just because you cant control the situation.

like most people say lately :
Fanime is a privalege; NOT a right. there's a difference.   :)
Could'nt have said it better myself, a little bit of planning goes a long way. Remember this year, pre-reg is your friend and if you were unable to pre-reg, early reg or showing up to line as early as possible are good alternatives. Also, if you live in the area you could always volunteer or become staff in order to help with the registration issue, this is a convention by the fans for the fans so every little bit helps.

Also, this topic may have been better suited for the "Registration" forum.

Steve.Young

Reg staff is still recruiting hardcore =P.

Rovers/SOS is still recruiting.

Need more staff!

It helps reduce the amount of problems =D
Director of Marketing
Staff Moderator - Fanime Forums.

Please PM me with any questions, comments, or concerns.

Steve[AT]Fanime[DOT]Com

ewu

hehe if you want to convey your displeasures about a long wait, qualify it with the day, time, and type of pass......then you can help us encourage pre-registering and help people identify when the less busy times are.

trust me, these lines are not from a lack of trying. reg staff is working their lil bottoms off to improve the process and get you into the con faster so you can see more and have more fun....


honestly, reg staff has the biggest motivation to get you all regged. so they themselves can rotate out and see the con themselves:)

Peace
Eric Wu
FanimeCon Chairman
FanimeCon Forums Moderator

ericATfanimeDOTcom

Tony

You should see all the money poor Eric is blowing on Registration to make it faster... !
Retired.
Tyrannical Board Admin, 2003-2015
Webmaster, 2003-2007
Head of MusicFest, which has the best damn staff out there, 2005-2008
Convention Chair, 2009-2011
Director of Guest Relations, 2012
Something with Guest Relations, 2013
Father, 2014

jemz

Yeah! And he's not willing to share it with anyone else just to make things easier for our attendees.
HR Staff
FanimeCon 2014 - 2018

Director of Extravaganzas
FanimeCon 2008 - 2012


Hey you are my PINKY // never cheat on me // 赤い糸で縛って

M

Quote from: jemz on April 22, 2008, 08:27:15 AM
Yeah! And he's not willing to share it with anyone else just to make things easier for our attendees.
*swims in money pool*
Whaa? How do you think he took over my job? :P

---

But seriously, FanimeCon gets this compliant every year and every year we try to reduce the lines by trying new things (the people in-charge of this actually work out ideas year round) so it's not that we're not listening. As FanimeCon grows, the lines will grow but we're going to continue to strive to make the wait as short as possible.
FanimeCon Head of Marketing & Director of Communications (2008-Current)
(Former Fan Services Director, Registration Staff, & Volunteer)
Have questions (about almost anything)? Message me!

ewu

what that guy said....yah
i think he would do my job well....hummm.....


humm i smell the filth of division head.....
Eric Wu
FanimeCon Chairman
FanimeCon Forums Moderator

ericATfanimeDOTcom

SOawesomeness

Quote from: ewu on April 21, 2008, 08:28:51 PM
honestly, reg staff has the biggest motivation to get you all regged.
QUOTE FOR EMPHASIS!
Registration people are freaking awesome and work themselves 150%. WORSHIP THEM! Or, you know, just me. :D
Ellie S.
Head of Registration
FanimeCon - "By Fans, For Fans"
FanmeCon: Twitter | Facebook